Gartner’s ‘Global Payroll Automation & Integration Technology’ Category Leader

September 8, 2021 | 5 Mins David Daly

Payslip’s Global Payroll Control Platform is once again Gartner’s category leader of choice for global payroll automation in 2021.

Having defined the Global Payroll Technology category in 2019, Payslip customers’ extraordinary growth efficiency in global payroll testify to the effective automation, integration and execution excellence achieved by them through Payslip.

With market defying implementations of 28 countries in 4 months, including the Workday integration implementation, Payslip’s Global Payroll Control Platform delivers 100% growth efficiency and has disproven the perceived risks of adopting new and market disruptive innovation.

For progressive high growth companies such as Airbus, Cloudera, LogMeIn & ICF International, and any other digitally minded companies,
Gartner’s research confirms that global payroll automation is here to say. Gartner paints the global payroll industry with a broad stroke of automation requirement in 2021, emphasizing it an extraordinary 17 times.

Their detailed analysis and data supported conclusions offer comprehensive insight into the solutions available to global employers when it comes to managing the complexities of multi-country payroll.

The 2021 report points to an evolving global payroll market with continued investment in multi-country payroll solutions to support a multi-vendor payroll model. The report reveals how automation is heading towards mainstream adoption, highlights the crucial role of payroll data and points to the importance of robust technology when it comes to effective payroll delivery and management.


Payslip are pleased to see the world’s leading research and advisory company outlining many of the key issues facing global employers right now while establishing our global payroll control platform as a leader for those seeking payroll solutions that prioritize automation, integration and compliance.

The efficiency gains when automation replaces manual inputs

Automation is the future, and it is no longer acceptable for global payroll professionals to have their time monopolized by manual input and administrative duties. Automated workflows create valuable time in a monthly payroll cycle and also ensure greater accuracy with reduced scope for human error. On Payslip, Robotic Process Automation (RPA) automates validations of pay elements, employee lists and gross-to-net totals.

The importance of standardized data and payroll processes across countries

Standardized data and processes are needed for global employers to enjoy centralised governance and control of data, people and vendors. Professionals benefit from dealing with similar data formats and structure across countries and standardization also enables employers to put in place a common global payroll framework across countries. The Payslip global payroll control platform provides a basis for standardization and a predictable, repeatable process globally, one which scale the global payroll system, not the manhours.

The strategic value of payroll reporting and analytics

We have been saying for some time now that global employers today need complete data-driven observability into all payroll elements including salary expenses and taxes in order to drive fully informed decision making. Our global payroll reporter tool enables self-serve access to consolidated multi country global payroll reporting for insight and analysis.

The need for strong compliance controls

Visibility and control around compliance management is a key challenge for global employers today. The new hybrid working model coming into effect is likely to increase these challenges and employers can expect new work legislation and labor laws to be additions to their current compliance burden. A technology platform can help with transparency and management-digital audit trails can be used to prove compliance on a local country and global level.

Multivendor management

Scaling and growth objectives dictate that global organizations need to work with a hybrid of different local country providers to pay an international workforce. There is no single best practice approach, so they are seeking a payroll solution that allows them to pick and choose the vendors they wish to work with and manage them efficiently via a single platform and a centralized process. The Payslip platform was designed to help them do this. Over 150 payroll providers across more than 100 countries have adopted Payslip to deliver their in- country expert services to their multinational clients on our platform.

The report highlights an overall need across the industry for improved processes and better operational efficiency when it comes to global payroll delivery and management. Technology platforms have a key role to play in this with automation in particular, considered a key efficiency driver to reduce the manual effort. The importance of self-serve functionality was also alluded to, as companies look to leverage technology for better employee access to their payroll data as well as greater reporting capabilities.

Key recommendations from Gartner include a unified multicounty payroll strategy, employee self-service functionality and operating from a technology platform capable of processing data, managing vendors and achieving compliance. Payslip’s global payroll control platform was designed to deliver all this to growing companies.

Future trends

Gartner also highlighted some key trends that are likely could be compared of mainstream payroll processing soon:


Will become mainstream as more companies look to automate as much as possible in an effort to reduce administrative burden in a post pandemic world. Payslip has been deploying automated workflows for years.

Payroll Case Management Tools

Payroll teams were flooded with employee data requests during the pandemic-it was a heavy administrative burden. Payslip’s employee self-serve portal enables employees to get the data they want, anytime they want, in any location using their preferred device.

Payroll Data Benchmarking and Pay Equity Recommendations

Payroll technology is now being looked to for benchmarking against industry verticals around salary, workforce gender and pay equity. Our smart integrations ensure that employer standardized data can be compared against externally sourced, official labor market data. Our suite of smart reporting tools and analytics can provide operational benchmarking insights while also helping employers with the generation of gender pay gap reporting across different pay elements such as salary, commission, bonus etc.

There is an industry need for more innovative technology solutions to manage complexity and also enable growth efficiency and scale up control. Traditional models and the limitations of legacy systems are pushing employers toward a technology driven solution with a focus on automation, standardization, greater visibility and the overall harmonization of multi-country payroll operations. Our global payroll control platform is ideally positioned to meet these needs and drive growth efficiency in a post-pandemic world.

*Gartner, Inc. “Market Guide for Multicountry Payroll Solutions,” by Ranadip Chandra, Ron Hanscome, Sam Grinter, John Kostoulas,  02 August 2021

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


For information on the Payslip Platform contact us today.

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